Dallas,
TX/ Newport Beach, CA — September 27,
2006 — Strategy 7 Corporation,
(www.s7.com), a world wide leader in database
migration and management, with over 44,000 users
including Fortune 100 companies and over 41
Billion in yearly transactions, is pleased to
announce that they have replaced IBM with NEC’s
Unified Solutions for their own Customer Support
Center solutions. NEC’s Unified Solutions
addresses the needs of customer support centers
from very small to very large; from loosely
structured groups with informal agents to organizations
with dedicated agents; from contact centers
with straightforward applications serving single
customer types to those with complex applications
serving a wide variety of customers.
Strategy 7’s mission is to provide customers
with a world-class, end-to-end support for every
aspect of their day-to-day business. Add to
this, support from our professionals with leading
technical expertise and state-of-the-art resources
and the result is a focused effort to provide
our customers with the best support in the industry.
Strategy 7’s Customer Support Center is
the framework that enables exceptional customer
service and supports organizational efficiency.
“Our solutions address every customer’s
most important needs: increasing our ability
to respond, measuring performance, enhancing
customer satisfaction, increasing management
effectiveness and developing customer loyalty,”
comments Strategy 7 President, Joseph Rodriguez
II.
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